These issues are important but do not affect safety or daily operations immediately.

Examples:

-Light bulb burned out in a hallway
-Loose cabinet handle in the kitchen
-Minor paint damage on a bedroom wall |
-Dripping faucet that is not causing flooding
-Broken blind slat on a window
-Request to replace worn-out furniture 

Response Goal: Address within a few days or during scheduled maintenance.

These issues could become worse or affect comfort, security, or operations if delayed.

Examples:

-Toilet clogged but other bathrooms are available
–Heater not working in one room during cold weather
-Exterior door not locking properly
-Washing machine leaking slightly
-Electrical outlet sparking occasionally
-Refrigerator temperature running too warm 

Response Goal: Address within the same day or within 24 hours.

These issues involve immediate danger, health risks, major property damage, or critical operations.

Examples:

-Fire alarm malfunctioning
-Gas smell detected in building
-Major water leak or flooding
-No heat during winter throughout the home
-Electrical burning smell, smoke, or exposed live wires
-Broken exterior door compromising safety/security
-Sewage backup
-Exterior door not locking properly
-Power outage affecting the facility 

Response Goal: Immediate response and escalation.